Customer Testimonials

Liam O'Connor, Division Quality and EHS Manager, Parker Hannifin Manufacturing Ltd. IPDE

"My name is Liam O'Connor and I am the Division Quality and EHS Manager for Parker Hannifin Manufacturing Ltd. Instrumentation Products Division Europe. It has been my pleasure to have used the services of Improved Ways Limited for several months now.

Mr. Bagi from Improved Ways Limited has shown his expertise, experience, patience, professionalism and talent to us time and time again; he has generated a full design and implementation plan for the upgrade of our systems to the 2015 ISO standards. As well as this, he has designed a fully integrated system (ISO 9001 & 14001) and trained our personnel on the changes, expectations and requirements. This has saved us many man hours, helped reduce running costs and given us a great start in the new systems. If you need help with the upgrade / integration of your ISO systems and trainings then I can wholeheartedly recommend Improved Ways Limited." 

Liam O'Connor, Division Quality and EHS Manager, Parker Hannifin Manufacturing Ltd. IPDE

"Improved Ways Limited has recently finished integrating our 3 manufacturing locations' stand alone quality and environmental management systems and at the same time he also made them 2015 proof. The work Improved Ways Limited has planned and completed with the location teams was very well organised and communicated. It was 

also well supported by the senior management team. The disruption to the organisation was minimal however the project successfully reached every part of the organisation through gap assessment audits, process mapping workshops, process trainings and internal audits. As a result of Improved Ways Limited's diligent and dedicated hard work, my Division now has uniform high level business processes satisfying both ISO 9001:2015 and ISO 14001:2015 international management system standards. This new integrated management system created a common language amongst the different locations and eliminated parallel processing thus creating significant time and cost savings. The new system not only reduces variation but also very simple and very user friendly, which is a great achievement on it's own. The comments in the recertification audit made by an independent lead auditor were very complimentary. The auditor was also impressed with the new techniques and the level of organisation were demonstrated during the project delivery phases, which also made me very proud. Improved Ways Limited has not only just completed the job above our satisfaction but went the extra mile and delivered the project 3 weeks earlier. What he has done for us is phenomenal and helps us to grow our multinational business. We are also amongst the few companies who comply with these new standards. I can only highly recommend Improved Ways Limited to any other organisation out there who is facing similar challenges."

Sinead Kelly-Barber, Director, Kelly Bros Holdings Ltd.

"Balazs and his company was introduced to me by another consultant already helping us with our quality and environmental management systems. He was taken on to support us maintaining our OHSAS 18001:2007 occupational and health and safety management system. Balazs helped us through a difficult period of time facilitating a full management system overview. He developed a best practice check list based on the standard and went on and audited the full organisation. He explained his findings in a professional manner and also helped us to develop proper corrective and preventative actions. He did that in a coaching style and helped me to fully understand the requirements of OHSAS 18001:2007. He restructured and fully updated our policy manual and also shared numerous best practices to enhance my company’s ability to maintain a safe working environment in the road marking business. After Balazs’s introduction in 2 month time my company was due for a recertification audit and again Balazs did a fantastic job and helped us to get recertified without a single nonconformity. The certification body was impressed and I was very happy with the given support. Without Balazs it would have been difficult to be able to look after all the requirements needed satisfying. Without hesitation, I would recommend him and his company if you are in need of properly maintaining your occupational and health and safety management system."

Justyna Fiuk, Quality and Environmental Champion, Parker Hannifin Manufacturing Ltd. IPDE

"I wrote this testimonial for Balazs Bagi, Managing Director of Improved Ways Limited. My name is Justyna Fiuk and I work for Parker Hannifin Manufacturing Ltd UK in Sheffield as a Quality Manager (I hope that this is the case by now!!!). Balazs with his wealth of management system knowledge was hired to integrate our quality and environmental management system together and also transition them to the new 2015 standard. Balazs was a fantastic resource to have. He prepared a master plan, managed the project, delivered trainings, carried out internal audits and also helped us to hold our management review meeting just before the transition audit with DNV GL. The quality level of the service he and his company has provided was very high. Without his support it would have been very difficult to transit the Organisation. I would have no hesitation to recommend him and his consultancy company to anyone with similar challenges. Thank you Balazs and I wish you success with your new clients."

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